Owner: Megan Rohan-Taylor c/o Digital Brands Shop
Business Address: W9 2NQ, London, United Kingdom
Store URL: https://digitalbrands.shop
Email: [email protected]
Instagram: @digitalbrands.shop
Effective Date: May 30 2025
FULFILLMENT & REFUND POLICY
This policy outlines how we deliver digital products and handle refunds at DigitalBrands.Shop. By purchasing from our store, you agree to this policy.
1. Delivery of Digital Products
All of our products—including but not limited to PLR bundles, templates, courses, and digital assets—are delivered electronically.Once payment is successfully processed, you will receive immediate access via:
A secure download linkA membership portal (if applicable)A confirmation email with access instructions
If you do not receive access within 1 hour of your purchase, please contact us at [email protected].
2. Access Responsibility
You are responsible for ensuring your email address is correct and for saving your downloads or login details. We are not liable for lost downloads after delivery. For membership-based products, you are responsible for securing your login credentials.3. Refund Policy
Due to the digital nature of our products, all sales are final. We do not offer refunds or exchanges once a product has been purchased and delivered.
Please read all product descriptions and usage rights carefully before purchasing.Refunds will only be granted in the following rare circumstances:
Duplicate payment for the same productTechnical error on our part resulting in non-delivery of access or product
If you believe you qualify for a refund under these exceptions, please email us within 7 days of purchase at [email protected].
4. Technical Support
If you encounter a problem with downloading or accessing your product, contact us within 7 days and we’ll do our best to resolve the issue promptly.
If you have questions about this policy, please email [email protected].